Lucky Baji Privacy Policy — Your Data, Fully Protected

1 Introduction & Scope of Policy

Welcome to Lucky Baji. This Privacy Policy explains how we handle your personal information across all our operations. By using the Lucky Baji platform, you are considered to have accepted the terms of this Privacy Policy.

We understand that data privacy is a common concern when gaming online. Lucky Baji is fully transparent on this front. This policy clearly explains what data we collect, why we collect it, where it is stored, and how it is kept secure.

2 What Information We Collect

Lucky Baji only collects information that is strictly necessary to operate the platform. The types of information we collect:

2.1 Information Provided at Registration

• Identity Document Details: Full name, date of birth, nationality.
• Contact Information: Email address, mobile number.
• Address Details: Current address, city, district.
• Payment information: Mobile banking number (bKash, Nagad, Rocket).

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system.
• Usage information: Login activity, game history, and betting records.
• Cookie information: Session cookies, preference cookies.
• Location Information: Approximate geographic location (IP-based).

2.3 Verification Information

As part of the KYC (Know Your Customer) process, we may verify your National ID or passport details. This is mandatory to comply with international regulations.

3 How we use your information

Lucky Baji uses your information only for specific, lawful purposes. Details are provided below:

• Account Management: To create, manage, and secure your Lucky Baji account.
• Payment processing: To process deposits and withdrawals accurately.
• Customer Support: To address your complaints and inquiries.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Meeting legal obligations: To generate reports as required by regulatory authorities.
• Personalized Experience: To recommend games and offer bonuses tailored to your preferences.
• Platform improvement: To continuously improve the quality of Lucky Baji's services.

4 Information Sharing & Third Parties

Lucky Baji may share your information with specific third parties in limited circumstances, but only on a legal basis and strictly to the extent necessary.

4.1 Parties We May Share Information With

• Payment provider: bKash, Nagad, Rocket, and other payment partners — to process transactions.
• Identity Verification Services: To complete the KYC process.
• Cybersecurity firm: For fraud prevention and platform security.
• Legal authorities: When required by court order or applicable law.
• Licensing authority: For meeting regulatory requirements.

4.2 What we never do

• We do not sell your information to marketing or advertising companies.
• We do not share your information on social media platforms without your consent.
• We do not share customer data with other gaming platforms.

5 Cookie Policy

The Lucky Baji website uses cookies — small text files stored in your browser that make your experience smoother and more personalized.

You can disable cookies at any time through your browser settings. However, turning off certain cookies may affect the functionality of some Lucky Baji features.

6 Data Protection Methods

Lucky Baji follows the highest industry standards to protect your data. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Firewall Protection: Our advanced firewall system blocks all unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Access controls: Only authorized personnel have access to specific data.
• Data masking: Sensitive information is masked in logs and reports.

7 Your Rights

As a Lucky Baji customer, you have the following rights over your personal data:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Object to Processing: You can object to the use of your data for specific purposes.
• Data Portability: You can request a copy of your personal data at any time.
• Marketing opt-out: You can opt out of promotional emails at any time.

To exercise any of your rights, please email us at: support@lucky-baji.com

8 Privacy of Minors

Lucky Baji strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has created an account on Lucky Baji, please contact us immediately.

9 International Data Transfers

As Lucky Baji operates as an international platform, your data may sometimes be processed on servers located in other countries. We ensure that:

• All international data transfers are encrypted and secure.
• Equivalent privacy protections are in place in the countries where data is transferred.
• International data protection standards (GDPR-compliant) are followed.

10 Policy Changes & Updates

Lucky Baji may update this Privacy Policy from time to time. For any significant changes, we will:

• We send advance notifications to the email address registered on your account.
• We display notifications on the platform.
• We update the "Last Updated" date at the top of the page.

Continued use of Lucky Baji after any changes are made indicates your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11 Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@lucky-baji.com
• Subject: Type "Privacy Request" in the subject line
• Response Time: Within a maximum of 72 business hours

Our privacy team takes all requests seriously and works to resolve them as promptly as possible.